Overview

「glosens.com」 is a sharing platform for those who are planning a trip to Cebu and Mactan in the Philippines and want to enjoy various experiences.

* Travel recommendations：We provide information on travel programs, destinations, accommodation facilities, and entertainment facilities such as clubs recommended by local guides.
* Trip guide support：You can conveniently enjoy island hopping, city tours, golf, and marine sports.
* Daily life support services：We provide daily life support services such as English tourtoring, car rental with driver, and housekeeper for long-term stays.
* Massage and beauty therapy：You can search for services at home, hotel, or book a nearby shop.

Glosens HubShop：

One-Stop Travel Hub, located in a city near the airport, provides light meals, coffee, massages, travel guides, and short & long-term guesthouse. Let us help you plan your trip and make it a convenient and memorable one.

2. The reservation methods vary depending on the therapist and the registered shop.

2-1. Reservation without payment
You can make a reservation without paying in advance. You will pay the therapist directly at the time of service.

2-2. Reservation with deposit
You can make a reservation by paying a deposit. The remaining balance will be paid directly to the therapist at the time of service. ※Please note that the balance must be paid in local currency.

2-3. Full payment at the time of reservation
You can pay for the service in full at the time of reservation.

3. Appointment Confirmation (Re-confirm)

3-1. You must immediately confirm your appointment with your assigned therapist or manager via chat after booking.Appointments that are not confirmed may be canceled.
3-2. You can confirm your appointment in one of the following three ways:

Order process

1. Select the service type, region and reservation date.

2. Select a listed therapist and click [Booking] button, and you can review the details of service, optional services, and available time.

3. After final review of the reservation, click [Next]. Each service has the following payment methods: 3-1. Reservation without deposit.
3-2. Pay deposit only. And the balance is paid at the time of service.
3-3. Pay in full at the time of reservation

4. Click [Order] button to complete the reservation.
※ If you ordered by GUEST, please check your order number in E-Mail.

5. After making a reservation, the [Re-confirm] button will be activated, so please re-confirm your reservation through chat.

Payment

Reservation payment type
① Bank transfer (Philippines, Thai, Japan, Korea Banks acceptable)
※ If you pay by bank transfer, you can only make a reservation after 12 hours, and be sure to contact the manager after completing the remittance.
- Korean Won：한국씨티은행(Citi bank)
- Japanes Yen（銀行振込）：PayPay 銀行
- Philippine Peso：East West Bank
- Thailand：East West Bank

Cancel・Refund

1. 100% refund of payment amount

- Cancellation before service confirmation or product delivery：100% refund.
- If there is a clear negligence on our system or the local host：100% refund.
- In case of no-show by the local host,：100% refund.
- For house rental, cancellation 7 days prior to check-in：100% refund .

2. 50% refund of house-rental and house option payment